Our goal is to establish a long-term caregiving relationship with you or your loved one. Should your family want to request another caregiver for any reason, we'll search for a match until your family is happy. We encourage you to participate in the selection process. We understand that a strong rapport and trust with a caregiver is vital to a successful home care experience.
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: we want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.
Yes, all of our caregivers are bonded and insured. In addition, they undergo extensive background checks and competency exams to ensure your safety and overall satisfaction in the care they provide.
Since we provide non-medical care, Medicare does not cover the cost of such services.
No, we provide assistance to people of all ages with different personal care needs.
Yes, we provide services in any setting our clients call "home" -- that includes independent and assisted living communities.
Yes, there is a service contract that stipulates the rate for services, the schedule when the care is provided, clients' rights and cancellation policy. You may cancel or discontinue services with 24-hour advance notice.
In most cases, we have a 4-hour minimum to ensure that all of our clients' needs are fully met.
Yes! This type of care is typically referred to as "live-in" care, and is available to clients who sleep throughout the night, with needing only occasional assistance during nighttime. It is a very popular option as it allows for a caregiver to be at your home and respond to emergencies, and is the most financially appealing. In cases where uninterrupted nightly rest is not possible, we would split the 24-hour period into two 12-hour shifts or three 8-hour shifts, to ensure that every caregiver tasked with providing you or your loved ones with exceptional care is alert while on duty.
Each client is assigned to and works closely with their personal care manager who conducts ongoing assessments to ensure that the services that are provided remain consistent with our clients' personal care needs.
We are on-call 24/7, and are ready to handle any emergency with utmost efficiency and consideration after regular business hours.
A home care agency can take the stress out of managing your care and staffing responsibilities. A company, like ourselves, insures and bonds all of our caregivers, assigns staffing managers to coordinate consistent staffing measures, and conducts visits to clients' homes to monitor the quality of care. With Alleva Home Care, you can rest assured knowing that the care you need will be provided on a consistent basis to bring you and your loved ones peace of mind.